Cisco's CCNP Collaboration certification is an advanced skill to a Network Engineer in designing, deploying, configuring and troubleshooting Cisco collaboration and unified communications applications, devices and networks, Getting a CCNP Collaboration certification will add the skills and ability to implement and maintain a collaboration and unified communications solution which is easy to use and provides a seamless user experience, increasing employee productivity and encouraging innovation in your organization.
The following level of experience or equivalent knowledge is recommended:
CICD - Implementing Cisco Collaboration Devices
CIVND2 - Implementing Cisco Video Network Devices v1.0
This exam focuses primarily on a Single Site Network with Cisco Unified Communications Manager, Implementing Gateways, Cisco Unified Border Element and build dial plans to place on-net and off-net voice and video calls using traditional numbered dial plans and Uniform Resource Identifiers (URIs).
Candidates will also implement media resources, including voice and video conferences, and be able to describe how quality of service ensures that the network provides the required quality to voice and video calls.
This exam focuses primarily on a Multi-Site Network and covers Uniform Resource Identifier (URI) dialing, globalized call routing, Inter-cluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and mobility features such as Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility. The exam also describes the role of Cisco Video Communication Server (VCS) Control and the Cisco Expressway Series and how they interact with Cisco Unified Communications Manager.
1. VCS Control
2. Collaboration Edge (VCS Expressway)
3. Configure CUCM Video Service Parameters
4. Describe and Implement Centralized Call Processing Redundancy
5.0 Describe and Configure a Multi-Site Dial Plan for Cisco Unified Communications Manager
6.0 Implement Call Control Discovery/ILS
7.0 Implement Video Mobility Features
8.0 Implement Bandwidth Management and Call Admission Control on CUCM
The Implementing Cisco Collaboration Applications (CAPPS) exam assess candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco Telepresence Management Suite in a Cisco Unified Collaboration solution.
It covers voice messaging deployment scenarios, Cisco Unified IM and Presence features, and the implementation of Cisco Jabber, Cisco Prime Collaboration features and the role of Cisco Telepresence Management Suite in a Cisco Unified Collaboration solution.
2.0 Provisioning (TMS)
3.0 Cisco Jabber
4.0 Configure Cisco Unity Connection
5.0 Configure Cisco Unity Express Using the GUI
6.0 Implement IM and Presence Solution
The Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB) v1.0 exam assesses the skills that are required to troubleshoot a Cisco Unified Collaboration solution.
Assessment covers troubleshooting methodology, triage, resources, and tools. The exam also covers Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco Telepresence Management Suite, and media resources, including voice and video conferences.
1.0 Troubleshoot Registration Issues
2.0 Troubleshoot Call Setup Issues
3.0 Troubleshoot Call Control Discovery and ILS
4.0 Troubleshoot Application Issues
5.0 Troubleshoot Media Resources
6.0 Troubleshoot Call Quality Issues
7.0 Troubleshooting Video Conferencing Architecture